Overview
You can update agent information at any time to keep records accurate.
Editable Information
Name
Email address
Job title
Team or department assignment
Steps
Go to the agent management area.
Select the agent you want to update.
Make the necessary changes.
Save the updated details.
Tip
Changes may affect how tickets are assigned or displayed.
أضف تعليق
الرجاء تسجيل الدخول أو التسجيل لتقديم تعليق.